Last Updated: June 16, 2026
This Privacy Policy explains how JETS GROUP Inc. (“GyroGrip,” “we,” “us,” or “our”) collects, uses, stores, and shares information when you use the GyroGrip mobile application, the GyroGrip smart grip controller, and related services collectively referred to as the “Services.”
GyroGrip is a Bluetooth-enabled smart grip controller that works with the GyroGrip App. The controller uses grip-pressure sensors and motion sensors to detect actions such as squeezing, releasing, tilting, rotating, and moving the controller. These actions are transmitted to a compatible mobile phone or tablet through Bluetooth and are used to control games and calculate gameplay or exercise statistics.
By using the Services, you acknowledge that you have read this Privacy Policy.
The information we collect depends on how you use the Services and which features are available in your version of the GyroGrip App.
We may collect information that you voluntarily provide, including:
Your name, nickname, or profile name;
Your email address;
Age range, gender, or other optional profile information;
Information included in customer support requests;
Feedback, survey responses, or product reviews;
Information you provide when requesting access to, correction of, or deletion of your data.
You are not required to provide optional profile information unless it is necessary for a specific feature.
When you connect a GyroGrip controller to the App, we may process information such as:
Bluetooth connection status;
Controller name or device identifier;
Controller battery level;
Hardware or firmware version;
Connection, disconnection, and pairing information;
Grip-pressure measurements;
Squeezing and releasing actions;
Tilting, rotation, direction, and motion-control inputs;
Sensor calibration information.
This information is used to connect the controller, operate the games, respond to your movements, display device status, and improve controller performance.
GyroGrip sensor data is intended for gameplay, general exercise tracking, and entertainment purposes. It is not intended for medical diagnosis, medical treatment, rehabilitation assessment, or professional health evaluation.
When you use the App, we may process gameplay and activity information, including:
Games played;
Gameplay duration;
Game scores and levels;
Number of grip actions;
Average grip-force measurements;
Exercise duration;
Daily or weekly activity trends;
Game-control inputs;
Game progress, achievements, or settings;
Controller usage history.
Depending on the features available in the App, this information may be stored locally on your device or associated with your account for synchronization and backup.
We may automatically collect limited technical information necessary to operate, maintain, secure, and improve the Services, including:
Mobile device type and model;
Operating system and version;
App version;
Language and general region settings;
IP address;
App installation identifier;
Crash reports;
Error logs;
Performance and diagnostic information;
Dates and times when the App is accessed;
Interactions with App features.
We do not use technical information to identify you unless it is linked to other information associated with you.
The App may request Bluetooth or nearby-device permission to discover, pair with, and connect to a GyroGrip controller.
On certain Android versions, the operating system may associate Bluetooth device discovery with location-related permission. Where such permission is required, it is used only to discover and connect to nearby Bluetooth devices.
We do not use Bluetooth permissions to track your physical movements outside the App, and we do not use location permissions to determine your precise physical location.
When you contact us, we may collect:
Your email address;
Your name;
Order or product information;
Controller model or device information;
App version;
Screenshots or files you voluntarily send;
The contents of your support request;
Our communications with you.
We use this information to respond to your request, troubleshoot problems, provide technical support, and improve our products and services.
The GyroGrip App does not require access to your camera or microphone for its standard Bluetooth controller and gaming functions.
Unless you voluntarily provide information to customer support, we do not intentionally collect:
Photos or videos;
Audio recordings;
Contacts or address-book information;
Text messages;
Call history;
Precise GPS location;
Web browsing history;
Payment card numbers;
Medical records;
Biometric identification data.
Payments made through the Apple App Store, Google Play, our website, or another payment provider are processed by the applicable payment provider. We do not directly receive or store your complete payment card information.
We may use the information described in this Privacy Policy to:
Connect the GyroGrip controller to the App;
Operate and provide games and controller functions;
Process grip-pressure and motion-control inputs;
Display gameplay and exercise statistics;
Save game settings and progress;
Personalize the user experience;
Maintain and improve controller compatibility;
Diagnose connection, performance, and technical problems;
Respond to customer support requests;
Communicate important service or policy updates;
Protect the safety and security of the Services;
Detect fraud, misuse, security incidents, or unlawful activity;
Develop new games, features, and product improvements;
Comply with legal obligations;
Enforce our terms and protect our legal rights.
We do not sell personal information.
We do not use personal information for third-party targeted advertising.
Where applicable law requires a legal basis for processing personal information, we rely on one or more of the following:
We process information when it is necessary to provide the Services you request, including connecting your controller, operating games, saving settings, and providing customer support.
We may process information for legitimate business purposes, including maintaining the App, improving product performance, preventing misuse, analyzing technical errors, and protecting the security of the Services.
We may rely on your consent when you provide optional information, enable an optional feature, agree to receive promotional communications, or grant permission for certain device functions.
You may withdraw your consent at any time, although withdrawing consent will not affect processing that occurred before the withdrawal.
We may process or retain information when required to comply with applicable laws, regulations, legal processes, tax requirements, or lawful government requests.
Certain information, including controller inputs, gameplay settings, and exercise statistics, may be processed or stored locally on your mobile device.
Information stored only on your device is generally controlled through the App and your device settings. Depending on the App version, you may be able to delete locally stored information by:
Using a “Clear Data,” “Delete Data,” or similar option inside the App;
Clearing the App’s storage through your device settings;
Uninstalling the App.
Uninstalling the App may permanently delete locally stored game progress and activity statistics unless the information has been backed up or synchronized.
We do not share personal information with third parties except as described below.
We may use third-party providers to support functions such as:
Cloud hosting and data storage;
App development and maintenance;
Crash reporting and diagnostics;
Usage analytics;
Email and customer support;
Account authentication;
Content delivery;
Fraud prevention and security;
Payment processing;
App distribution.
These providers may process information only as necessary to provide services to us and are required to protect the information in accordance with applicable agreements and laws.
If you download the App, make a purchase, activate a subscription, or purchase digital content through Apple, Google, Shopify, or another platform, that provider may collect and process your transaction and account information under its own privacy policy.
We may receive limited transaction information, such as:
Purchase confirmation;
Product or subscription type;
Transaction identifier;
Purchase date;
Subscription or entitlement status;
Country or general region.
We do not receive your full payment card number from app stores or payment providers.
We may disclose information when we reasonably believe disclosure is necessary to:
Comply with applicable law or legal process;
Respond to a lawful court order, subpoena, or government request;
Investigate fraud, security incidents, or unlawful activity;
Enforce our agreements or policies;
Protect the rights, property, or safety of GyroGrip, our users, or others;
Establish, exercise, or defend legal claims.
If we are involved in a merger, acquisition, financing, reorganization, sale of assets, bankruptcy, or similar business transaction, information may be transferred as part of that transaction.
Any successor organization will be required to handle personal information in accordance with applicable law.
We may use or share aggregated or de-identified information that cannot reasonably be used to identify an individual. For example, we may use aggregated statistics to understand which games are most frequently played or how controller performance can be improved.
The Services may contain links to third-party websites, services, app stores, platforms, or content.
Third-party services operate under their own terms and privacy policies. We are not responsible for their privacy, security, or data-handling practices.
We encourage you to review the privacy policies of any third-party services you use.
We retain personal information only for as long as reasonably necessary for the purposes described in this Privacy Policy, including providing the Services, maintaining security, resolving disputes, and complying with legal obligations.
Retention periods may depend on the type of information:
Account information may be retained while an account remains active;
Gameplay and exercise statistics may be retained until you delete them or request account deletion;
Customer support communications may be retained for a reasonable period to resolve issues and maintain service records;
Diagnostic and crash information may be retained for a limited period needed to analyze technical problems;
Transaction records may be retained as required for accounting, tax, fraud prevention, and legal compliance;
Backup copies may remain for a limited period before being securely overwritten or deleted.
We may retain de-identified or aggregated information that no longer identifies you.
You may request deletion of personal information associated with you by contacting us at:
Please use the subject line:
GyroGrip Data Deletion Request
Your request should include enough information for us to identify the relevant account or records. We may need to verify your identity before completing the request.
Where applicable, you may also delete certain information directly through the App or your device settings.
We will process valid deletion requests within a reasonable period, subject to information we are legally required or permitted to retain.
Deleting an account or user data may permanently remove:
Game progress;
Exercise statistics;
Profile settings;
Saved controller information;
Purchase entitlements that are not managed by an app store;
Other information connected to the account.
Information stored only on your device may need to be deleted through the App, device settings, or by uninstalling the App.
Depending on where you live, you may have the right to:
Request access to personal information we hold about you;
Request correction of inaccurate or incomplete information;
Request deletion of personal information;
Request restriction of certain processing;
Object to certain processing;
Withdraw consent;
Request a portable copy of certain information;
Opt out of promotional communications;
Submit a complaint to a local privacy or data-protection authority.
These rights may be subject to legal limitations and identity-verification requirements.
To exercise a privacy right, contact:
We will not discriminate against you for exercising your lawful privacy rights.
We may send promotional emails only where permitted by law and, where required, with your consent.
You may unsubscribe by:
Selecting the unsubscribe link in the email; or
Contacting us at huihuazhishu@gmail.com.
Even after opting out of promotional emails, you may continue to receive non-promotional messages related to purchases, customer support, security, service operation, or important policy updates.
The Services may be used by families, but they are not intended for independent use by children under the age of 13 without the involvement of a parent or legal guardian.
We do not knowingly collect personal information from children under the age of 13 without legally required parental consent.
Parents and guardians should supervise children when they use the GyroGrip controller and App.
If you are a parent or guardian and believe that a child has provided personal information without appropriate consent, contact us at:
If we learn that we have collected personal information from a child in violation of applicable law, we will take reasonable steps to delete it.
In regions where a different minimum age applies, we comply with the applicable local age requirement.
We use reasonable administrative, technical, and organizational safeguards designed to protect information against unauthorized access, loss, misuse, alteration, or disclosure.
These measures may include:
Encrypted data transmission where appropriate;
Access controls;
Restricted employee and contractor access;
Secure development practices;
Monitoring and diagnostic controls;
Data minimization;
Backup and recovery procedures.
No electronic storage or transmission system is completely secure. Therefore, we cannot guarantee the absolute security of information.
GyroGrip and its service providers may process information in countries other than the country where you live.
These countries may have data-protection laws that differ from those in your jurisdiction.
Where required by law, we use appropriate safeguards for international data transfers, such as contractual protections or other legally recognized transfer mechanisms.
California residents may have certain rights regarding their personal information, subject to applicable law, including the right to request access, correction, or deletion of personal information.
GyroGrip does not sell personal information.
GyroGrip does not share personal information for cross-context behavioral advertising.
California residents may submit a privacy request by contacting:
We may need to verify your identity before processing the request.
We may update this Privacy Policy periodically to reflect:
Changes to the GyroGrip App or controller;
New games or features;
Changes to our data practices;
Changes to legal or regulatory requirements;
Changes to third-party service providers.
When we update this Privacy Policy, we will revise the “Last Updated” date at the top.
If a change materially affects your rights or how we use personal information, we may provide additional notice through the App, by email, or through our website, as appropriate.
If you have questions, comments, complaints, or requests regarding this Privacy Policy or our data practices, contact us at:
JETS GROUP Inc.
Product and App: GyroGrip
Email: huihuazhishu@gmail.com